Garage Story
Support
Answers to common questions, and how to reach us.
What can I track in Garage Story?
Cars, trucks, SUVs, motorcycles and bikes, and full RVs: Class A, B and C motorhomes, travel trailers and fifth wheels. Each vehicle gets its own service history, reminders, costs and maintenance schedule.
How do RV maintenance schedules work?
Pick your RV type, then tell us what your rig has: generator, slide-outs, solar, awning, water heater, tank sizes. Garage Story builds a schedule tailored to your rig: roof and seam reseals, tire-age checks, fresh/grey/black tank care, propane and detector tests, generator hours, winterizing and the seasonal jobs RVers forget. The more you add, the more tailored it gets. Turn off gear you don’t have and those tasks disappear.
How do I log a service?
Tap the + on the Timeline (or a vehicle’s "Log service") and enter the date, mileage, cost, vendor and notes. You can attach photos and receipts, and decode your VIN to pre-fill details. Everything builds a complete, searchable service history.
Where do the maintenance schedules and recalls come from?
Cars and motorcycles use curated planning templates matched by year, make, and model when available, with clearly labeled generic fallbacks. Model insights and recall campaigns are compiled from public NHTSA data. Recall results are potential year/make/model matches, not VIN-confirmed applicability. RV schedules use curated maintenance intervals and the equipment you select. This is reference information, not professional mechanical advice; always defer to your owner’s manual and verify recalls by VIN.
I bought Pro but it is not showing. What do I do?
Open Settings and tap Restore Purchases. Pro is tied to your Apple ID, so it restores on any device signed in with the same account. If it still does not appear, email us.
Does Garage Story work offline?
Your garage, service history, and reminders are stored on your device and remain usable offline. Network features include schedule/model-insight downloads, NHTSA checks, Expo app-code updates, the optional Studio AM app list, Apple iCloud/App Store services, and RevenueCat entitlement validation. Garage records and photos are not sent to Studio AM; see the Privacy Policy for the exact fields and optional iCloud backup behavior.
Still stuck, or found a bug?
Email us. The fastest way is the in-app Settings → Support, or write directly to [email protected]. Tell us your device and iOS version and we will help.